Finding the right personal care provider in Mackay is an important decision. Our directory lists 13 reviewed providers to help you compare support options, read verified feedback, and connect with services that match your needs. We've highlighted Kyki Support Services as a top-rated choice, but every provider on this page has been independently assessed.
At Optional Supports, we deliver personalised disability services that put people first.
Founded in 2020, we’ve become one of Mackay’s most trusted NDIS providers by offering tailored support that reflects each participant’s goals, values, and way of life.
Our dedicated team is backed by experienced mentors and a culture that genuinely values both staff and participants.
Whether it’s daily assistance or long-term progress, we’re here to help you thrive — every step of the way.
Phoenix Place Inc is a Not For Profit community organisation, our core belief is in the creation of a fairer and more equitable society for people of all abilities.
Phoenix Place Inc promotes the creation of an accessible and inclusive community which respects and values all its Participants. Phoenix Place Inc is inspired to create services and supports which empower people of all abilities to further their independence and enhance their belonging within the community.
Habitude provides behaviour management and wellbeing services with an emphasis upon individuals and organisations in the home, workplace, school, businesses, or other organisations.
We are based at our Behavioural Health and Wellbeing Centre in Mackay and service all of Queensland, in-person or virtually.
"Do different, better"!
Kuremara Care provides a wide range of support services, and programs for people with disabilities.
As an NDIS registered provider in Mackay, we are committed to delivering high-quality support services to help people with disabilities live their best lives. Apart from providing NDIS registration, we also provide disability services in Australia, which are designed to support and assist people with disabilities. Our disability services in Australia continue to evolve, with a focus on a person-centered approach that gives individuals greater control over their care and support.
Family Owned and Operated and locally run business caring for the needs for NDIS Participants. Our friendly and highly trained carers can help with you needs and requirements. NDIA registered accepting plan managed and NDIA managed participants.
Cootharinga is a disability services provider operating across North, Far North, and North West Queensland since 1951. They support people of all ages and abilities through services including assistance in home and community, supported independent living, short-term accommodation, housing, and community activity programs. Cootharinga is an NDIS registered provider committed to personalised support.
What should I ask a personal care provider before signing up?
Ask about their experience, how they match support workers to your needs, availability, cancellation policy, and how they handle emergencies. It's also worth asking if they're registered with the NDIS Quality and Safeguards Commission.
Are all personal care providers on this list registered?
Not necessarily. Some providers are registered with the NDIS Quality and Safeguards Commission, others aren't. We show this information on each listing. Ask your provider about their registration status and insurance.
How are reviews on TopNDISAustralia verified?
Reviews come from participants, families, and supporters with real experience using each provider. We work to verify feedback and remove spam, so you can trust what you're reading when making your choice.
How do I contact a provider to discuss my needs?
Each listing includes contact details. Ring or email them to chat about your support needs, availability, and plan. Most will offer a free initial conversation to see if they're a good fit.
What's the difference between registered and unregistered providers?
Registered providers follow NDIS quality standards and complaints processes. Unregistered providers may still be excellent, but you'll want to check their qualifications, insurance, and ask more questions yourself.
