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TopNDISAustralia

Top 7 NDIS Home Care Providers in Mackay, QLD

Reviews and ratings from participants and families for home care providers serving Mackay. Sorted by rating.

See all home care providers across QLD
Finding the right home care provider in Mackay means choosing someone reliable, respectful, and matched to your needs. Our verified reviews from real participants and families help you compare providers honestly—no marketing fluff, just what matters. Look for a provider whose values align with yours and who listens to what you need to live well at home.
Pioneer Nursing Services - Home Care Provider
Mackay, QLD
4.8(25)

Pioneer Nursing Services is a local Mackay and Whitsundays, approved home care provider for My Aged Care, DVA (Veterans) and NDIS. We specialise in personalised care with dedicated, experienced support workers. We also offer in-home nursing services from qualified Registered and Enrolled Nurses, ensuring comprehensive care and peace of mind.

staffefficient staffdisabilityorganisation
Right at Home Mackay
Right at Home MackayAvailability not confirmed
Mackay, QLD
5.0(3)

Right at Home Mackay provides trusted, compassionate in‑home aged care and disability support across Mackay and surrounding suburbs. Our professional caregivers assist with daily living, personal care, dementia and Alzheimer’s support, hospital-to-home recovery, respite care, companionship visits, meal preparation, and transport to appointments. We help seniors and people living with disabilities remain safe, comfortable, and independent in their own homes while giving families peace of mind. Locally owned and backed by the national Right at Home network, we are dedicated to dignity, respect, and personalised care plans that meet each client’s unique needs.

respectful staff
Nurse Next Door Home Care Services Mackay
Mackay, QLD
4.6(11)

Nurse Next Door provides home care that's Making Lives Better, in your own home, on your own terms. We believe you can stay at home and support you to maintain your independence. From NDIS Disability Care to 24/7 Nursing care, Meal Preparation to Dementia Care, Nurse Next Door is able to service all levels of care required to ensure you can live comfortably and safely at home. Starting with our free, no obligation, Caring Consult, our extraordinary family of qualified and insured nurses and caregivers are specially matched to you. With 24/7 availability, total flexibility and no long term contracts we manage every step for you including planning and monitoring physical and emotional health so you'll experience total peace of mind.

helpful staffnursescallssupport staff
Air Liquide Healthcare CPAP Clinic | Mackay
Mackay, QLD
4.3(6)

With over 30 years of experience, Air Liquide Healthcare is dedicated to protecting lives across Australia. We are your experts in CPAP Therapy, Home Oxygen and Diabetes, specializing in support from diagnosis to therapy and beyond.

Alliance Community
Alliance CommunityAvailability not confirmed
Mackay, QLD
3.4(5)

Alliance Community is Australia’s leading provider of premium community support. As part of Alliance Australia, we have offices across Australia and can offer support to you no matter where you live. Together, we have a collective 130 years’ experience recruiting Australia’s best team of nurses, disability support and other specialist medical staff across the country. Our management are healthcare experts with a long history in clinical roles, having worked in frontline care throughout their careers. It is this personal, first-hand experience and an in-depth knowledge of the industry that underpins the Alliance Community culture of support. Support at every level for our clients and our workforce.

KandaAvailability not confirmed
Mackay, QLD
1.0(1)

At Kanda Mackay, we’re more than a care provider - we’re a community. With decades of experience, we deliver tailored support solutions that embrace the complexity of life. From disability and NDIS support, to children, youth, and family services, aged home care, veterans' care and community nursing, our purpose is to empower individuals and create opportunities for a better quality of life. Previously known as Southern Cross Support Services (SCSS) and Programmed Care, we have been delivering support services to Australians for decades.

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Home Care Providers in Mackay — FAQs

What questions should I ask a home care provider before choosing them?

Ask about their experience with your specific needs, how they match staff to participants, their backup plan if someone's unavailable, and how they handle feedback or concerns. Request references from current participants.

How are reviews on TopNDISAustralia verified?

Reviews come directly from participants and families who've used the provider. We work to ensure they're authentic and reflect genuine experiences. Check the review dates and details to see what matters most to others.

Does a provider need to be NDIS-registered?

NDIS-registered providers have met quality standards and are formally monitored. Not all excellent providers are registered, but registration offers extra accountability. Ask any provider about their registration status and insurance.

How do I contact a provider to get started?

Most providers list phone numbers, emails, and websites here. Start with a call or message outlining your needs. They'll usually discuss availability, cost, and how to arrange an initial meeting or assessment.

What if I'm unhappy with a provider?

Speak up early—good providers want feedback. Discuss concerns with them directly first. If unresolved, document issues and contact your NDIS planner or the NDIS Quality and Safeguards Commission if needed.