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What happens at a plan reassessment

Before your plan ends, the NDIA reviews it and works out your next one. You may still hear this called a "plan review" — the current term is a plan reassessment. Here's what to expect.

What happens at an NDIS plan reassessmentA timeline in four steps: your plan runs, you prepare by gathering reports and goals, you have a check-in conversation with the NDIA, and a new plan is issued. If you disagree with a decision, you can ask for a review.From this plan to your next one1Plan runs~12 months2PrepareReports, goals3Check-inA conversation4New planRead it closelyDisagree? Ask for a reviewInternal first, then the ART.
A timeline: your plan runs, you prepare, you have a check-in, a new plan is issued — with a side path for asking for a review if you disagree.

Plans run for a set period

Your plan lasts for a set amount of time — often around 12 months, though some plans run longer. Before it ends, the NDIA reassesses it to shape your next plan.

You don't usually have to do anything to trigger it — the NDIA will be in touch. But the more prepared you are, the better the conversation goes.

Getting ready is the biggest lever

Before the check-in, take some time to think about the year that's passed and the year ahead. What worked well? What didn't? What are your goals for the next period?

Gather anything that supports the picture — reports from your therapists, notes from your support coordinator, and examples of how your supports have (or haven't) helped. Good preparation is the single thing most within your control.

The check-in

The reassessment itself is a conversation — usually with an NDIA planner or your Local Area Coordinator. You'll talk through your goals, the supports you've used, how they've gone, and what needs to change.

You can have someone with you: a family member, carer, advocate, or your support coordinator. There's no rush, and it's fine to ask for anything to be explained.

Your new plan — and if things change

After the check-in, you'll receive your new plan. Read it carefully to make sure the supports and budgets match what you discussed.

You don't have to wait for the next reassessment if your situation changes significantly. You can ask for a plan variation (for smaller changes) or a reassessment at any time.

If you disagree with a decision in your plan, you can ask the NDIA to review it. That starts with an internal review, and if you're still not satisfied, an external review through the Administrative Review Tribunal (ART).

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Common questions

When does my plan get reassessed?

Before your current plan ends — often around the 12-month mark, though some plans run longer. The NDIA will contact you; you can also ask for a reassessment earlier if your circumstances change.

What if I disagree with my new plan?

You can ask the NDIA for a review of the decision. This begins as an internal review, and can go to the Administrative Review Tribunal (ART) if you're still not satisfied. An advocate can help.

Can I change my plan before it ends?

Yes. For smaller changes you can request a plan variation; for bigger ones, a reassessment. You don't have to wait for the scheduled check-in if something significant has changed.

This is general information to help you get oriented — not official advice, and everyone’s situation is different. The NDIS is changing, so for the current rules always check ndis.gov.au or talk to your planner, Local Area Coordinator, or support coordinator.

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